Terms of Service | Stay in Japan

Last updated: April 2026

1. Introduction and Acceptance

Welcome to Stay in Japan (stayinjapan.jp), an online platform that helps visitors and residents discover accommodation options across Japan, including hotels, ryokans, guesthouses, hostels, and other lodging types. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please discontinue use of the website.

These terms form a binding legal agreement between you and the operators of Stay in Japan. If you are using the website on behalf of a travel agency, corporate entity, or other organization, you represent that you are authorized to bind that entity to these terms.

2. Description of Service

Stay in Japan is an accommodation discovery and travel information platform. We publish curated listings, reviews, and editorial content covering lodging options throughout Japan, including:

Hotels, from business hotels to luxury resorts
Traditional Japanese inns (ryokan) and onsen hotels
Guesthouses (minshuku) and family-run lodgings
Hostels, capsule hotels, and budget accommodations
Vacation rentals and serviced apartments
Unique stays such as temple lodgings (shukubo) and farm stays

We Are Not a Booking Platform

Stay in Japan is strictly an informational resource. We do not accept reservations, process payments, or act as a booking agent for any accommodation listed on our platform. We may provide links to third-party booking platforms or accommodation websites for your convenience, but any reservation or transaction you make is conducted entirely between you and the accommodation provider or booking service. Stay in Japan is not a party to any booking agreement and has no control over the reservation process, cancellation policies, or payment handling of any third party.

3. Use of the Website

You agree to use Stay in Japan only for personal, non-commercial purposes related to researching and discovering accommodation in Japan. The following activities are prohibited:

Using the website in any way that violates applicable local, national, or international law
Attempting unauthorized access to the website, its servers, or connected systems
Transmitting content that is defamatory, threatening, or infringes on others' rights
Using automated tools, scrapers, or bots to extract accommodation data, pricing information, or other content without our express written permission
Disrupting or interfering with the website's operation or performance
Using accommodation listings or contact information for unsolicited commercial marketing or spam

4. Content Accuracy and Accommodation Information

Stay in Japan endeavors to present accurate, current information about accommodation options across Japan. However, the hospitality industry is subject to constant change. You acknowledge and accept the following:

Rates and pricing: Room rates, seasonal pricing, and package deals shown on our platform are based on publicly available information at the time of publication. Actual prices vary depending on dates, room type, occupancy, booking platform, and seasonal demand. Rates displayed on Stay in Japan should be treated as approximate references, not guaranteed quotes. Tax and service charges may not be included in listed prices.
Amenity information: Details about room amenities, facilities (onsen, pools, restaurants, lounges), and services (breakfast, shuttle buses, luggage storage) reflect information gathered at the time of writing. Accommodations may add, remove, or temporarily suspend amenities without notice. Onsen and bathing facilities may have specific rules regarding tattoos, gender separation, and operating hours that may not be fully reflected in our listings.
Check-in and check-out times: Check-in and check-out times listed on our platform may not reflect current policies. Many Japanese accommodations enforce strict check-in windows, particularly ryokans that serve kaiseki dinner. Late check-in may not always be possible, and some properties require advance notice for arrival times. Always confirm timing directly with the property.
Room descriptions and photographs: Room descriptions, floor plans, and photographs on our platform are for illustrative purposes. Actual rooms may differ in layout, furnishings, view, and condition. Photographs may show specific room categories that differ from the room you book through a third-party platform.
Property status: Accommodations listed on Stay in Japan may change ownership, undergo renovations, temporarily close, or permanently cease operations. We make reasonable efforts to keep listings current but cannot guarantee that every property is actively accepting guests at the time you view it.

5. Third-Party Booking Services

Our website may include links to third-party booking platforms, hotel official websites, and reservation services. When you follow these links and make a reservation through an external service, please note:

The booking transaction is entirely between you and the third-party platform or accommodation provider
Cancellation policies, payment terms, and dispute resolution procedures are governed by the third party's own terms of service, not ours
Stay in Japan is not responsible for booking errors, overbookings, payment disputes, or any other issues arising from third-party reservations
Rates shown on third-party platforms may differ from reference prices listed on Stay in Japan

6. Intellectual Property

All original content on Stay in Japan, including written reviews, accommodation guides, photographs, illustrations, logos, and the website's design and layout, is the property of Stay in Japan or its content licensors and is protected by Japanese and international intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from the website without our prior written consent. Personal, non-commercial use such as saving accommodation details for your own travel planning is permitted. Sharing links to our accommodation pages is welcome.

7. User Conduct and Contributions

Stay in Japan may offer features that let you bookmark accommodations, submit stay reviews, rate properties, or contribute other content. When participating, you agree to:

Submit honest reviews based on your genuine experience staying at the accommodation
Not post content that is defamatory, discriminatory, obscene, or deliberately misleading
Not upload copyrighted photographs or content belonging to others without proper authorization
Grant Stay in Japan a non-exclusive, worldwide, royalty-free license to use, display, and distribute your submitted content in connection with operating and improving the platform

We reserve the right to remove user-generated content at our sole discretion and without notice, particularly content that is fraudulent, offensive, or violates these terms.

8. Additional Third-Party Links

Beyond booking platforms, our website may link to transportation services, tourism boards, restaurant guides, attraction websites, and other third-party resources. These links are provided for your convenience to assist with trip planning.

Stay in Japan does not control and is not responsible for the content, privacy practices, or availability of any external website. Your interactions with these sites are governed by their respective terms of service. Inclusion of a link does not imply endorsement by Stay in Japan.

9. Limitation of Liability

To the fullest extent permitted by applicable law, including the Japanese Consumer Contract Act (Shohisha Keiyaku Ho), Stay in Japan and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

Your use of or inability to access the website or any of its content
Reliance on accommodation information such as rates, amenities, check-in times, or property descriptions that may have changed since publication
Experiences at accommodations discovered through our platform, including service quality, cleanliness, or discrepancies between listed and actual conditions
Booking disputes, payment issues, cancellation charges, or other problems arising from transactions with third-party booking platforms or accommodation providers
Actions or content of any third-party website linked from our platform
Any unauthorized access to or alteration of your personal data

Nothing in these terms shall exclude or limit liability that cannot be excluded under Japanese law, including liability for willful misconduct or gross negligence.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Japan. Any dispute arising out of or in connection with these terms or your use of Stay in Japan shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance. Should any provision of these terms be held invalid or unenforceable, including under the Japanese Consumer Contract Act, the remaining provisions shall continue in full force and effect.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our service, applicable law, or business practices. Material changes will be reflected by an updated "Last updated" date at the top of this page. We recommend reviewing these terms periodically. Your continued use ofStay in Japan following any modifications constitutes acceptance of the revised terms.

12. Contact Us

If you have questions or concerns about these Terms of Service or the Stay in Japan platform, please contact us at info@stayinjapan.jp. We will endeavor to respond to all inquiries in a timely manner.